COVID-19 IMPORTANT INFORMATION ON STORE HOURS/ORDERING/DELIVERY
5/28/20 UPDATED INFORMATION
NEW BIRD STORE HOURS
MONDAY – SATURDAY 10 – 6
(Please follow social distancing/masks as required by the state)
After much consideration we have decided to change our Store Hours. Effective June 1, 2020 we will be closed on Sundays. This change was necessary to enable us to effectively serve you, our most valued customers, and meet our business needs.
Due to the nature incorporating a large influx of online and phone orders, with store pickup and shipping, manage in store customers and deliveries we have found it necessary to have 2 of us on staff daily. In order to meet those needs we have had to cover extra hours, and to be honest working 7 days a week is burning us out.
So for now we have chosen to rearrange staffing schedules and close on Sundays. There’s a reason that even God rested on the 7th day.
The good news is that if you wish to place an order as long as we have the order before 4pm on Saturday, you will still be able to pick up on Sunday in the Garden Shed. If you are ordering earlier for the weekend just let us know it’s a weekend pickup.
Have we told you that when Bill was building this shed that we used to joke, “if you build it, they will come” We never thought this would be the reason, but it’s a brave new world and we adapt. We have found that while we have always offered a Store Pickup option on our Online Store it was rarely used. Now many have told us how wonderful this option is to be able to pick up after store hours. We are thrilled that the Garden Shed has become the perfect solution!
We appreciate all your support and understanding. It’s you our wonderful customers and friends who keep us in business!
Bill, Nancy & Dezeree
5/8/20 UPDATED INFORMATION
OUR STORE IS OPEN, PLEASE FOLLOW STATE SOCIAL DISTANCING GUIDELINES. ORDERING ONLINE WITH STORE PICKUP/SHIPPING IS AVAILABLE ALSO. WE WILL SEND YOU AN EMAIL WHEN YOUR ORDER IS AVAILABLE FOR PICKUP.
PLEASE DO NOT CALL UNLESS NECESSARY, OUR PHONE HAS BEEN EXCESSIVELY BUSY AND IT MAY TAKE A WHILE FOR US TO GET BACK TO YOU.
THANK YOU FOR YOUR SUPPORT! IT IS MUCH APPRECIATED!
4/6/20 UPDATED INFORMATION
WE ARE OPEN FOR ONLINE ORDERING AND PHONE ORDERS
WE ARE AVAILABLE IN STORE MOST DAYS, PLEASE CALL OR ORDER ONLINE FOR STORE PICKUP IN THE SHED.
PLEASE UNDERSTAND THAT THIS IS OUR LIVELIHOOD, IF WE GET SICK WE HAVE TO CLOSE. DEFINITELY NOT GOOD FOR US AND NOT GOOD FOR YOU. PLEASE BE KIND AND CALL OR ONLINE ORDER DO NOT COME INTO THE STORE. WE APPRECIATE YOUR UNDERSTANDING AND SUPPORT. BLESSINGS TO YOU.
3/23/20 UPDATED INFORMATION
EFFECTIVE TUESDAY 3/24 OUR STORE WILL ONLY BE OPEN FOR WEB ORDER/PHONE ORDER STORE PICKUP.
THE PHYSICAL STORE WILL NOT BE OPEN
WEB ORDERS/PHONE ORDERS WILL BE PROCESSED AND PUT OUT IN THE GARDEN SHED FOR YOU TO PICK UP. WE WILL LET YOU KNOW WHEN YOUR ORDER IS AVAILABLE.
WE WILL BE AVAILABLE AT THE STORE INTERMITTENTLY TO PROCESS ORDERS AND RETURN CALLS. PLEASE LEAVE A PHONE MESSAGE OR ORDER ON LINE. PLEASE NOTE THAT SEED CARDS AND GIFT CARDS CAN NOT BE PROCESSED ON OUR WEB STORE. PLEASE CALL THE STORE WITH YOUR ORDER
WEB STORE: SHOP.THEBIRDSTOREANDMORE.COM
ALL CHANGES AND UPDATES ARE POSTED ON OUR WEB SITE. CLICK ON THE TOP RED BAR TO VIEW.
3/21/30 UPDATED INFORMATION
Our store is still open, but you can also order on our web store. To better assist you we have added our larger bags of seed to our web store. These are for Store Pickup only. shop.thebirdstoreandmore.com
You can order online and choose “Store Pickup” at check out. We can also take your order over the phone.
We have turned our Secret Garden Shed into a Pick Up Site. Please make sure you close the Shed Door as Brenda the Red Squirrel has already gotten herself into mischief!
We will process your order and bring it out to the Secret Garden Shed on the side of the store. You can pick up your order from there.
**PLEASE NOTE THAT OUR WEB STORE CAN NOT PROCESS SEED CARDS OR GIFT CARDS, PLEASE CALL US WITH YOUR ORDER AND WE CAN PROCESS SEED AND GIFT CARDS OVER THE PHONE.**
The Bird Store, The “Virus” & The Good News
The Good News is that there are birds singing, peepers peeping, and flowers starting to bloom. Hummingbirds are on their way. These things don’t stop and neither should we.
The Bird Store is open on regularly scheduled hours. Monday – Saturday 10 – 6, Sunday 11 – 5 until the following:
-We are mandated by the “powers that be” to close
-We ourselves feel the need to close
-We need to self-quarantine
If any of those things happen we will update you by email, by adjusting the hours on our web site, on our phone message which can be reached at 508 347-2473, on our social presence including Facebook and Google.
IN THE INTERIM
-We have an online store with lots, but not our entire inventory. You can order online and select store pickup. We will have your items ready and waiting. We can even put them on the porch for you if you do not wish to enter the store. Please Note our large bags of seed are not available on the web store. The web store cannot accept SEED Cards or GIFT Cards. Shop.thebirdstoreandmore.com
-You can call us with your order. We can take credit card info over the phone and put the order together for you, and put it out on the porch for you. Call 508 347-2473
-You can email us an order, but please DO NOT send credit card info via email. Please include time you will be picking up, and call us with credit card info. firstname.lastname@example.org 508 347-3473
If we are putting items on the porch for you PLEASE let us know when you are expecting to arrive. Walter the Chipmunk and his buddies are about as well as Brenda and Dennis the Red Squirrels, and the ever-present Gray Squirrels. They love to open seed bags to have a taste! We will put your order out closer to the time you are expected to arrive.
If you need other assistance or delivery, call us at 508 347-2473 and we will work it out for you.
We are keeping things sanitized in accordance with recommendations, and would still love to see you. We are just giving you options.
Remember, if you have to stay home, do what our parents did for us, they kicked us outside and told us to go play and get some fresh air! Being outdoors is good for the soul, so get out and enjoy the nature around you.
We are thankful and grateful for your support. Being a small business it will be difficult if we are forced to close. When the birds don’t eat neither do we.
Stay Healthy, Our prayers are with you all.
Bill, Nancy & Dezeree